Field Services & Asset Management

PRI’s Field Services Team provides full continuing maintenance service options including on-premises, remote, and system monitoring. PRI offers 24x7x365 system monitoring (including front and back office) as well as phone and dispatch services for all operational, maintenance, and system issues.

PRI Technicians are highly trained in contracted services, performance requirements, and programs served.

Asset Management
PRI’s Asset Management services carry out continuous remote monitoring, ongoing preventive maintenance, and rapid corrective maintenance. Our top priority is maintaining your assets at the highest level of availability.

• Field Maintenance Services: We leverage industry best practices to focus on routine preventive maintenance while providing full remedial service as needed.

• Device Support Monitoring: Our engineers maintain optimal device availability which maximizes system availability and ensures the best possible traveler experience.

• Workshop Repair Services: PRI provides device and original equipment manufacturer (OEM) repair, device certification and inventory control options.

• Spares and Life Cycle Management: We minimize long-term asset costs by tracking spare inventory, managing OEM supplier obsolescence, and ensuring adequate risk mitigation is in place for all devices and components.